Location
Brentwood
Advertising Salary:
£25,000
Contract Type
Permanent
Hours Per Week
40
About The Role

Salisbury Group has a great opportunity for a Facilities Administrator to join our team.

This role will be based full time at our client Shawbrook Banks site in Warley House Business Park Brentwood, Essex. The purpose of the Facilities Administrator is to provide comprehensive administrative support and coordination to meet the requirements of the National contract with currently 9 sites in the portfolio, ensuring consistent and proactive support to the IFM operation.

As the Facilities Administrator, you will work closely with the Account Support Manager but will need the ability to work under minimal direction and communicate effectively with other staff and the client. A flexible approach with statistical, computer, and administrative skills. The main aspect of this role is to effectively manage the reactive and planned activity ensuring tasks are managed and completed within the contractual timescales, whilst providing excellent customer service to the client and supporting the wider team.

 

Principle Duties and Responsibilities

  • Coordinate the work flow for all client and internal requested, to ensure effective completion of work in accordance with SLAs.
  • Liaise with customers and operational delivery teams to arrange all sub-contractor reactive maintenance visits and manage end to end.
  • Liaise with customers and operational delivery teams to arrange all sub-contractor service visits as per the PPM regime.
  • Maintain CAFM logs, ensuring accurate information is obtained and entered to demonstrate progress to the client, providing an internal audit trail.
  • Obtain and upload all relevant Sub-Contractor compliance documentation and PPM paperwork against work orders and ensure the CAFM system is populated with 'in date' service record/sheets.
  • Review Sub-Contractor service records/sheets and raise 'follow on' work orders where required, assigning to the correct resource and priority.
  • Management of all chargeable Minor work requests including purchasing operations.
  • Validate and receipt associated invoices against committed costs, in order to assist with budgetary control, escalating and resolving issues quickly.
  • Ensure all costs associated with work delivery are captured and entered into the CAFM systems.
  • Support operational delivery team and work closely with the central scheduling team to ensure all works are managed and allocated to the appropriate party.
  • Ensure all deliveries are scheduled and all documentations (goods receipts) are filed appropriately.
  • Utilise the CAFM quotation module, liaising with the operations/delivery teams, in order to build estimates/quotations, issuing to the relevant party and managing approvals.
  • Raising and issuing purchase orders in line with internal governance process, updating CAFM work logs and filing all purchase orders against work orders as per company procedures.
  • Validate and receipt associated invoices against committed costs, in order to assist with budgetary control, escalating and resolving issues quickly.
About You
Minimum Qualifications, Certifications and Training required
  • GCSE in English and Maths or Equivalent
Knowledge, Skills and Experience for this role
  • Good IT skills including Microsoft office.
  • Excellent telephone & communication skills.
  • Previous experience in an operational admin role.
  • Excellent Customer Services Skills.
  • Aptitude and willingness to undertake further business training.
PLEASE NOTE:
Due to this role being within financial services, there is a requirement for DBS and Credit checks to be conducted for successful candidates.
About The Company
Salisbury Group was built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. Why do we do this? It’s simple. We know that buildings are better places to be when they are looked after by people who care.

We achieve this by combining our unique understanding with useful technology and an above-and-beyond attitude from our people on the ground and in our support centres. This provides a more personal approach to facilities management and building maintenance services.

We are present right across the UK at more than 1,000 sites and over 11 million square feet of premises. Our services include engineering maintenance, security, cleaning, compliance, reception, energy solutions and more.

Other jobs like this

    Location
    Brentwood
    Advertising Salary:
    £25,000
    Contract Type
    Permanent
    Hours Per Week
    40
    Location
    London
    Advertising Salary:
    Upto £30,000
    Contract Type
    Permanent
    Hours Per Week
    40
    Location
    Central London
    Advertising Salary:
    £11.05 per hour
    Contract Type
    Permanent
    Hours Per Week
    15