Salisbury Group has an exciting opportunity for a Office Manager to join our corporate team based in Appold Street, London just a short walk from Liverpool Street station with occasional travel to Birmingham and Manchester sites.
As the Office Manager you will take ownership for the day to day operational IFM management, and delivery of a range of leading facilities management services at Client’s London site, ensuring it is safe, fit for purpose, and fully operational in accordance with client and customer expectations, and also the high standards of service associated with Salisbury Workplace Services. This includes overseeing and managing customer interfaces(Customer Experience Champion, Housekeeper & Cleaners); ensuring a high profile and positive image of the Salisbury business.
As the Office Manager you work closely with the clients key stakeholders and should have ‘nothing is too much attitude’ whilst ensuring the delivery of exceptional customer service levels are achieved at all times.
The role of the Office Manager is to create and embed a best practice standard into the full workplace facilities, taking ownership for the IFM solution enabling our client to focus on their core activities.
Working closely with the Contract Manager and wider team the Office Manager will effect change and seek to increase workspace productivity and efficiencies, ensuring thorough engagement with the clients employees and key stakeholders. They will be responsible for creating memorable experiences and wow moments for the customer.
The role requires someone with a hands on approach and the ability to work under minimal direction.